How bb98 Handles Your Personal Information
At bb98, we are transparent about the personal data we collect when you open an account and use our platform in supported regions of Pakistan. This policy sets...
What Data We Collect and Why
When you register with bb98, we collect your name, contact details, date of birth, and payment identifiers linked to JazzCash, Easypaisa, SadaPay or Raast. This data is used solely to verify your identity, process withdrawals, and maintain account security. We do not sell your personal information to third parties. Transaction records tied to your JazzCash or Easypaisa deposits are retained for the
period required under applicable financial regulations in supported regions. You may request a copy of your stored data at any time by contacting our support team. Where local law permits, we may share anonymised, aggregated data with analytics partners to improve platform performance — never individual account details.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why You Can Rely on This Policy
We have built our data practices around clear accountability, consistent review cycles, and direct communication with our account holders in Pakistan. These six principles shape every decision we make about your information.
Regular Policy Audits
Our privacy policy is reviewed on a scheduled cycle. When regulations change in supported regions, we update the document and notify active account holders by email before the new terms take effect.
Minimal Data Collection
We collect only the data we genuinely need to operate your account, verify payments through JazzCash or Easypaisa, and meet our legal obligations. Nothing beyond that scope is stored.
Encrypted Storage
All personal data is stored using industry-standard encryption at rest and in transit. Your payment identifiers and account credentials are never held in plain text on our servers.
No Third-Party Sale
Your personal information is never sold, rented, or traded to advertisers or data brokers. Sharing is limited to payment processors like JazzCash and Easypaisa and legally required disclosures only.
Clear Retention Periods
We define how long each data category is kept. Payment records follow financial regulation timelines; marketing preferences are cleared promptly when you withdraw consent through your account settings.
Direct Deletion Requests
You can request deletion of your personal data by contacting support. We process verified deletion requests within 30 days and confirm completion, subject to any mandatory legal retention obligations.
How This Policy Aligns Across Our Platform
Our privacy commitments are consistent whether you are accessing bb98 on mobile or desktop, depositing via SadaPay or Raast, or using any section of the platform in supported...
| Mobile vs Desktop | The same data collection rules apply regardless of the device you use to access your bb98 account. |
|---|---|
| Deposit Methods | Privacy protections cover all supported payment rails equally — JazzCash, Easypaisa, SadaPay and Raast. |
| Account Registration | Data collected at sign-up is governed by this policy from the moment your account is created. |
| Withdrawal Processing | Identity verification steps during withdrawals follow the same data-minimisation principles as deposits. |
| Communication Preferences | Your consent choices for marketing emails and SMS are stored and honoured consistently across all channels. |
| Third-Party Processors | Every processor we engage — including payment partners — is bound by data protection terms aligned with this policy. |
| Policy Updates | Any change to this document applies uniformly to all active accounts, with advance notice sent before the effective date. |
Key Elements of Our Privacy Framework
These six features define how our privacy framework is structured and how it protects your account data at bb98 in Pakistan. Each element is designed to give you...